Privacy Policy

This Privacy Policy describes how Pet Scoop Department LLC collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and company information. This information is collected when you request a quote, create an account, or contact us through our website.
  • Payment Information: When you pay for our services, we collect payment information, such as your credit card number or bank account details. This information is processed securely by our payment processor and is not stored on our servers.
  • Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct. This information is collected using cookies and other tracking technologies.
  • Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This information is used to improve the performance and security of our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your information to provide you with the pet waste removal services you request, including scheduling cleanings, generating invoices, and communicating with you about your account.
  • To Improve Our Website and Services: We use your information to analyze how our website and services are used, and to identify areas for improvement.
  • To Communicate with You: We use your information to respond to your inquiries, provide customer support, and send you updates about our services.
  • To Market Our Services: With your consent, we may use your information to send you promotional emails about our services. You can opt out of receiving these emails at any time.
  • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.

3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We share your information with service providers who help us operate our website and provide our services, such as payment processors, hosting providers, and email marketing services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
  • Legal Authorities: We may share your information with legal authorities if we are required to do so by law or legal process.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to remember your preferences, track your activity on our website, and personalize your experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include using encryption, firewalls, and secure servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide you with our services and to comply with our legal obligations. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us using the contact information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date above. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [Insert Email Address Here]
  • Phone: [Insert Phone Number Here]
  • Address: [Insert Business Address Here]